| The Mary Portas Guide to Successful Retailing |
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Developed in conjunction with Skillsmart Retail and delivered exclusively through the National Skills Academy for Retail’s skills shops, the Mary Portas Guide to Successful Retailing will give a unique insight into improving independent retail businesses and includes Mary’s advice on essential elements like visual merchandising, marketing, buying, finance and the all-important vision for the store. Covering every stage of creating and running a successful business, each module has an invaluable set of hints and tips to improve performance. These include: My shop, my future:Building, mobilising and maintaining a vision for the business Retail finance and business planning:Understanding the key financial factors driving the business and what impact they have; how to keep track of how well the business is doing; get a grip on the cash; and what to do when things aren’t going to plan Buying for your customer:Buying the products that will attract and keep your customers as well as delivering profit Selling and service skills:How to stand out from the crowd and use the customer service experience to bring more cash through the tills Merchandising, display and windows:Creating desire and the wow factor to set the shop apart from the rest Marketing for more customers:How to spread the word about the business without spending the earth You and your team:Developing both the management and store team to create a forward looking, successful business The Mary Portas Guide to Successful Retailing will only be available through the National Skills Academy for Retail, which delivers consistent, high-quality training for retail businesses, their employees and future workforce through a network of quality-marked retail skills shops. This network runs through shopping centres and high streets across the country and offers a host of services, including business support for retailers of all sizes and in any location, a consistent national approach for retail training and the provision of authoritative labour market intelligence. To find out more, visit www.nsaforretail.com. |
After long fighting the independent retailers’ corner, Mary is lending her expertise to a series of master classes that will benefit them directly, running from spring 2010.